Mahindra Truck and Bus
With the second edition of
the Transport Excellence Awards just around the corner, the final jury meet for
the awards was held. And this time it was the East Zone’s turn. Geographically
being one of the most challenging terrains, especially in the north-east, the
judges were excited to see what solutions the potential winners would present.
And Dr.
Debjit Roy, Assistant Professor, Indian Institute of Management, Ahmedabad, Dr.
Deepankar SInha, Associate Professor, Indian Institute of Foreign Trade,
Kolkata, Ms. Devika Devaiah, Erehwon Consultants, Bangalore and Mr. Jagadeesh
Kunchey, Head – Logistics, ITC Limited, Kolkata were more than pleased with the
results.
The nominees, both large and
mid-sized fleet owners, were individuals who had grown their business
substantially over the past 3-4 years. Each presented their work on unique
requirements like the ODC movement. And while some presentations gave solutions
for unsatisfactory terrains, others tackled unsatisfied customers. In fact, one
fleet owner went as far as sending empty trucks one-way if his customer
required them at the other end.
A lot of innovative approaches to build more profitable businesses were
also demonstrated. One fleet owner presented how GPS and technology improved
his service levels and operating margins. There were some who explained how
they managed drivers differently simply by making them assets owners, sharing
profits with them, etc.
It was amazing to see how much these individuals gave towards the
betterment of the transport industry. Especially the young minds who were nominated
for the ‘Youth Transporter’ award, who showed great commitment to the transport
business. And in many cases took full responsibility for a segment of their
business, growing it rapidly.
All in all, a great end to a successful day.
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