The City of Commerce and Industry Meets

In the city of Commerce and Industry, Mumbai was held the Outperformer’s League meet on the 10^th of July, 2013. The total number of customer attendees was 156 out of which there was a participation of 80 Unique Fleet Owners. Five Financers along with their team also attended this event.

To begin the program it was Mr. Vijay Goudar – ABM, Mumbai who welcomed the attendees with a warm welcome speech followed by a Corporate Presentation leading to the Introduction of the OPL to all. Mr. Uttam Ramani, Sr. Vice President – Logistics, JSW Steel Ltd gave a talk on the “Best Practices and Opportunities in Steel Transportation.” The Tyre Expert, Mr. Pradeep C. Varaiya, gave inputs on “Tyre-Selection, Care and Maintenance” through an enriching presentation.

Mr. Sanjay Dayal, COO Credence Logistics highlighted, “The key challenges for the transport Industry” on the earnest request of Mr. Prashant Kumar, Key Accounts Manager, MTBL. The Summarization and Vision of the Forum was given by Mr. Amitkumar Gupta (ZM, MTBL). Mr. Pathania of Spectra Automotives ended the evening by giving the Vote of Thanks and also introducing the local sales team to the large gathering.

Despite the heavy downpour witnessed by the city on the same day, the attendance was indeed very satisfying with a large number of Fleet Owners who enjoyed the session and also actively interacted with the speakers. All the speakers stayed till the end of the event to interact with the participants. The team members of Spectra Automotives and Local MTBL-Team were active participants all throughout the evening.

The customers gave feedback on what they felt about the event. Quoting Mr. Suresh Panmand, Sahyadhri Logistics Pvt Ltd (MTBL-IKA), “It’s very good initiative by Mahindra. Calling experts related to our industry. The session on Steel was really good & the session on tyre was quite interesting & full of knowledge.”

Mr. Mukesh Sharma, Supreme Transport Organisation Pvt Ltd (MTBL-IKA) had similar views. He said, “Mahindra ke program hamesha acche hote hain. Hum chahte hain ke Mahindra hamari drivers’ ki samasya ka bhi koi samadhan nikale. Driver ke saath Truck Offer kare.”

OPL – INDORE MEET

An Outperformers League meet was held in the city of Indore on the 26^th of June 2013 which was met by a large number of participants.

The event was attended by 174 participants out of whom there were 85 Fleet Owners attended from a list of 120 Fleet Owners. The event also had participation of 26 NKA/IKA customers out of 38 customers. Along with them attended 4 Body builders out of the top 10 Body builders.

Mr. Amitkumar Gupta, Zonal Head kick started the event with a warm welcome speech to all the fellow participants present at the event along with a Corporate Presentation and a Presentation on OPL Introduction. This was shortly followed by a Presentation on Containerized Transportation and the Future of Containerized transportation in India by Mr. Amrendra Pratap Singh, Head Distribution and Logistics, Cadila Pharmaceuticals Ltd. The following presentation was by Mr. I. C Goel who gave a Presentation on Subrogratory Claims made on Transporters by Insurance Companies. Mr. I. C Goel represents the AIMTC as a nominee for the Insurance Regulatory Authority, Government of India.

As the evening proceeded, Mr. Amitkumar Gupta took the privilege to introduce Mr. Madoosudanan (ABM-MTBL) among the Fleet Owners. Marking the end of the event was Mr. Ghulam Gous Shirani, MD-Sagar Automobiles who gave a quick Vote of thanks to all the participants for gracing the event.

Despite the heavy rainfall in the city, the Fleet Owners turned up in good numbers and also enjoyed the event. They actively participated in the discussions that were conducted and interacted with the speakers. There was active participation from the team of Sagar Automobiles and Local MTBL-Team.

OPL – JAMSHEDPUR MEET

And yet another Outperformer’s League meet was held in the city of Jamshedpur which was attended by a large audience who graced the event with their presence. The event was held on the 21^st of June 2013 in Alcor Hotel, Jamshedpur.

The event was attended by 132 participants out of whom there were 41 Unique Fleet owners along with 9 Financers and 3 Body Builders. There was a large participation from MTBL who included Mr. Kailash Hegde, Mr. Santanu Khanra, and Mr. Rajnish Kumar to name a few. Anantara Solutions also had their heads participate like Mr. Gopinath Ramakrishnan, Mr. Atul Singh and Mr. Sushil Cherian.

The event was warmly welcomed by a short speech addressing the gathering by Mr. Saumyabrata Das, Zonal Head. This was followed by a Corporate Presentation and OPL Introduction by Mr. Anurag Chaturvedi, ABM. Following next was a Presentation given by Mr. Soumick Ghosh, Service Head East on Service and Warranty. Mr. Sushil K. Cherian, Logistics Expert, Anantara Solutions, took over by giving a Presentation on Steel Industry Logistics which was then discussed with the participants in detail.

And finally, it was Mr. Pradip Varaiya, Tyre Expert who gave a quick Presentation on ‘Extend Tyre Life and Increase Your Profit’ followed by a discussion on the same topic. To mark the end of the event, Mr. Amrik Singh, Dealer, Sant Auto gave a Vote of Thanks which was then followed by Cocktails and Dinner.

OPL – BEST PRACTICES IN CEMENT

The Outperformer’s League meet conducted by Mahindra Trucks and Buses took place in the “Cement City” of the country, Nimbahera on the 17^th of June 21, 2013. The event was held in Hotel Royal Paras Nimbahera, Rajasthan. Nimbahera is a city and municipality in Chittorgarh district in Rajasthan and is known for the limestone found in this region which is used in building material and raw material in cement manufacturing, making it a suitable destination for cement industries. Some of the major Cement plants are in the city of Nimbahera like J.K Cement, Nimbahera, J.K Cement Mangrol-1, J.K Cement Mangrol-2, Wonder Cement and Lafarge Cement etc to name a few.

This event was attended by 65 customer participants from 41 unique entities along with 2 Financiers. The event was welcomed and opened by Mr. Abhishek followed by Mr. Satya, OPL, Extended Warranties and Schemes. It was then followed by the Lamp Lighting Ceremony. People from the MNAL family who had graced the occasion with their presence were Mr. Satyanarayanan, ZM-North, and Mr. Abhishek Sharma, ABM Sales, and Mr. Rajendra Singh, HCV Sales. Other participants included Mr. Vikas Shrimali, Mr. Nitesh and Mr. Umrao along with a few others from the local dealership.

Various eminent people addressed different topics, the most important being ‘Best Practices and Future of Cement Transportation’ by Mr. Sushil Cherian, Anantara. He spoke about the important and crucial role of logistics in the Cement Supply Chain and suggested a preferred transportation model which would be a suitable option to the railways. Through the course of the presentation he also spoke about choosing the right vehicle which would add overall value. Another presentation was given by Mr. Pradip Varaiya, Tyre Expert on ‘Extend Tyre Life and Increase Your Profits.’

The end of the event was marked by a Vote of Thanks followed by dinner.

MTRUST – Mahindra’s New Venture into Pre-owned vehicles

The currently Used Vehicle market size is approximately 25,000 crores per annum which is dominated and controlled by brokers, who in most cases, do not offer value addition like refurbished vehicles and warranty to customers. With strict pollution norms and overload restrictions, the product life cycle is expected to come down resulting in more vehicles in the Used Vehicles market. In addition, with frequent price increases, the vehicles will become out of reach for a big chunk of customers who are ready buyers for these vehicles.

A very good advantage would be of buying it from a Mahindra Associate which would give confidence and assurance to the buyer about the vehicle. The after sales support would be enhanced and benefits like free service and warranty would be given. Other advantages of buying MTB vehicles would be factors like trust of dealing with a reputed company, transparent dealing, quality of service, peace of mind like hassle free paper work, and value for money, availability of refinance etc. These are tailor made to suit the needs of our customers and to provide quality service at all times.

Keeping the current scenario in mind, we at Mahindra Trucks and Buses intend to start Used Vehicles dealerships in different identified locations pan India. Our major customers are those of Commercial Vehicles followed by dealers and financiers. The dealerships will offer exchange and buy back facility to the potential customers in lieu of new Mahindra Trucks and Buses vehicles thereby promoting new vehicles sale.

At Mahindra Trucks and Buses, the vehicles so bought will be thoroughly checked, refurbished and sold to the Used Vehicles customers again. Selling these pre-owned CV’s will offer technologically advanced rung of vehicles to second rung of customers who otherwise cannot afford new vehicles and help improve resale value of a vehicle. The vehicles would be sourced through the open market, the internet, through exchange and buy back.

The basic agenda behind this initiative is to create awareness among the potential buyers about the benefits like buying Used Vehicles from the dealerships. This initiative will also create opportunity for buying Mahindra Trucks and Buses vehicles in exchange of pre-owned Mahindra vehicles.